1 year ago

MOTOREX Magazine 2014 101 EN

  • Text
  • Motorex
  • Alpine
  • Motor
  • Vehicles
  • Winn
  • April
  • Hydraulic
  • Marketing
  • Corex
  • Polar


REPORT CONTINUED Fluid levels are checked at the end of every service call-out. One-third of all cars in Switzerland are low on oil! Along with gasoline and diesel fuel, every responder also carries a compact assortment of suitable lubricants. • Navigation data (route to the call-out site) • Key call-out data (breakdown, accident, theft) • Information on the vehicle and member • Additional info as necessary, parts needed such as spare tires, etc. • Internet connection The helpers in yellow’s equipment includes good people skills and steady nerves. Once at the incident site, the responder can look up additional information such as vehicle technical data on the TCS intranet and use the device to perform functions such as vehicle diagnostics. For example, if the vehicle is significantly low on oil, the responder can use the MOTOREX Oilfinder to find the right product for the vehicle and manufacturer’s specifications. TRULY MULTITALENTED TCS responders are famous for their many talents. Every TCS responder is a trained auto mechanic, electrician and/or diagnostician. Responders undergo a comprehensive training program specially developed by the TCS covering a range of subjects such as first aid, dealing with people in breakdown or accident situations, technological innovation, etc. The helpers in yellow are also expected to have steady nerves and good people skills. The mood at the site of an incident can be tense. But with their structured, purposeful approach, TCS responders currently repair 86 out of every 100 breakdowns. And that in turn quickly helps calm things down. MOBILE MINI REPAIR SHOPS All TCS patrol vehicles carry identical equipment. They have all the proven materials needed to deal with breakdowns and accidents, including tools and a basic store of spare parts and consumables (gasoline, diesel fuel, lubricants, coolant, etc.). The kit includes meter-long metal rods that, adroitly handled, can open the door to a car with the keys locked inside. Once it was Opel Omega station wagons, today more and more Chevrolet Captiva 4x4s are joining the fleet of Peugeot 807 vans. There are 120 of them on the roads. Under the supervision of Fleet Management & Logistics Head René Köchli, the patrol vehicles are prepared at the TCS facility in Emmen for an average of eight years of service. Here they are made ready for their yellow paintjob, equipped with a specially designed organizing system, furnished with additional electrical and electronic equipment and adorned with uniform lettering. Maintenance and major repairs to the patrol vehicles are also performed in Emmen. When it comes to lubricants for an average of 250,000 to 300,000 kilometers of heavy-duty service, the TCS relies on MOTOREX. Each patrol vehicle’s supply kit includes a compact, versatile assortment of appropriate engine oils, ATFs, coolants, etc. 12

When the wrong fuel is pumped in, the entire fuel system has to be emptied and the gasoline-diesel mixture properly disposed of to protect the environment. If a vehicle cannot continue its journey, it is taken for repairs to the nearest garage or dealership. GREATEST BREAKDOWN HITS Although car makers are constantly improving the quality and technology of their vehicles, TCS responders still have their hands full. Most breakdowns occur during the summer and winter holiday months. While mechanical breakdowns such as clutch or gearbox problems are becoming ever fewer, the number of calls due to electrical system faults is continually growing. Nearly 60% of breakdowns can be traced to the electrical system. But the number one spot in the “breakdown charts” is still held by an old favorite – battery problems. ALTERNATIVE DRIVE SYSTEMS Although electric vehicles are becoming more common on Swiss roads, they’re not immune to breakdowns either. This is increasing the challenges facing the TCS patrol teams’ know-how and equipment. Following proper safety precautions is a must, especially on vehicles with high-voltage systems, some of which can pack over 600 volts. To keep up with the e-mobility trend, TCS breakdown assistance is upping its capabilities, working closely with manufacturers and other international automobile clubs. That way TCS patrols can not only assist with broken down gas and hybrid cars, but also electric vehicles. Ignition system 9.9% Bodywork 7.5% Engine 7.2% Wheels/ tires 6.9% Fuel system 5.7% Starter motor 4.6% AC/climate control/ heater 4.2% Alternator 4.1% Fuel injection system 10.0% Battery 31.7% Electric, general 0.4% Suspension 0.4% Exhaust system 1.5% Brakes/ABS/ESP 1.9% Coupling/gearbox/drivetrain 4% 10 MILLION KILOMETERS Taken together, TCS breakdown responders travel over 10 million kilometers a year (including haulage of vehicles by truck and repatriations). The need for an efficient roadside assistance program is clear. In topographically challenging Switzerland, the service is performed by several different organizations. And during the time you’ve been reading this article, any number of cars have been jump-started, hooked up to a tow truck, unlocked without keys, had a spare tire installed, short circuit repaired or otherwise made roadworthy thanks to the skill of TCS responders. • 0800 140 140 MOTOREX MAGAZINE 101 I APRIL 2014 13



MOTOREX Magazine - Deutsch

MOTOREX Magazine 2010 91 DE
MOTOREX Magazine 2010 90 DE
MOTOREX Magazine 2010 89 DE

MOTOREX Magazine - Français

MOTOREX Magazine 2018 113 FR
MOTOREX Magazine 2018 112 FR
MOTOREX Magazine 2018 111 FR
MOTOREX Magazine 2017 110 FR
MOTOREX Magazine 2017 109 FR
MOTOREX Magazine 2016 108 FR
MOTOREX Magazine 2016 107 FR
MOTOREX Racing Report 2015 FR
MOTOREX Magazine 2015 106 FR
MOTOREX Magazine 2015 105 FR
MOTOREX Magazine 2015 104 FR
MOTOREX Racing Report 2014 FR
MOTOREX Magazine 2014 103 FR
MOTOREX Magazine 2014 102 FR
MOTOREX Magazine 2014 101 FR
MOTOREX Racing Report 2013 FR
MOTOREX Magazine 2013 99 FR
MOTOREX Magazine 2013 98 FR
MOTOREX Magazine 2013 100 FR
MOTOREX Magazine 2012 97 FR
MOTOREX Magazine 2012 96 FR
MOTOREX Magazine 2012 95 FR
MOTOREX Racing Report 2011 FR
MOTOREX Magazine 2011 94 FR
MOTOREX Magazine 2011 93 FR
MOTOREX Magazine 2011 92 FR
MOTOREX Magazine 2010 91 FR
MOTOREX Magazine 2010 90 FR
MOTOREX Magazine 2010 89 FR
MOTOREX Magazine 2009 88 FR
MOTOREX Magazine 2009 87 FR
MOTOREX Magazine 2009 86 FR
MOTOREX Magazine 2008 85 FR
MOTOREX Magazine 2008 84 FR
MOTOREX Magazine 2008 83 FR
MOTOREX Magazine 2007 82 FR
MOTOREX Magazine 2007 81 FR
MOTOREX Magazine 2007 80 FR
MOTOREX Magazine 2006 79 FR
MOTOREX Magazine 2006 78 FR
MOTOREX Magazine 2006 77 FR
MOTOREX Magazine 2005 76 FR
MOTOREX Magazine 2005 75 FR
MOTOREX Magazine 2005 74 FR
MOTOREX Magazine 2004 73 FR
MOTOREX Magazine 2004 72 FR
MOTOREX Magazine 2004 71 FR
MOTOREX Magazine 2003 70 FR
MOTOREX Magazine 2003 69 FR
MOTOREX Magazine 2003 68 FR
MOTOREX Magazine 2002 67 FR
MOTOREX Magazine 2002 66 FR
MOTOREX Magazine 2002 65 FR
MOTOREX Revue 1981 01 DE

MOTOREX Magazine - Svenska

MOTOREX Magazine 2018 113 SE
MOTOREX Magazine 2018 112 SE
MOTOREX Magazine 2018 111 SE
MOTOREX Magazine 2017 110 SE
MOTOREX Magazine 2017 109 SE
MOTOREX Magazine 2016 108 SE
MOTOREX Magazine 2016 107 SE
MOTOREX Magazine 2015 106 SE
MOTOREX Magazine 2015 105 SE
MOTOREX Magazine 2015 104 SE
MOTOREX Magazine 2014 103 SE
MOTOREX Magazine 2014 102 SE
MOTOREX Magazine 2014 101 SE
MOTOREX Magazine 2013 100 SE
MOTOREX Magazine 2013 98 SE
MOTOREX Magazine 2013 99 SE
MOTOREX Magazine 2012 97 SE
MOTOREX Magazine 2012 96 SE
MOTOREX Magazine 2012 95 SE

MOTOREX Magazine - English

MOTOREX Magazine 2009 88 EN
MOTOREX Magazine 2009 87 EN
MOTOREX Magazine 2009 86 EN
MOTOREX Magazine 2008 85 EN
MOTOREX Magazine 2008 83 EN
MOTOREX Magazine 2007 81 EN
MOTOREX Magazine 2007 80 EN
MOTOREX Magazine 2006 79 EN
MOTOREX Magazine 2006 78 EN
MOTOREX Magazine 2006 77 EN
MOTOREX Magazine 2005 76 EN
MOTOREX Magazine 2005 75 EN
MOTOREX Magazine 2005 74 EN
MOTOREX Magazine 2004 73 EN
MOTOREX Magazine 2004 72 EN
MOTOREX Magazine 2004 71 EN
MOTOREX Magazine 2003 70 EN
MOTOREX Magazine 2003 69 EN
MOTOREX Magazine 2003 68 EN
MOTOREX Magazine 2002 67 EN
MOTOREX Magazine 2002 66 EN
MOTOREX Magazine 2002 65 EN